Avaya is a world leader in traditional phone systems and IP communications systems for small and medium businesses. What makes Avaya better? A few important
little details.

COMMUNICATIONS AT THE HEART OF BUSINESS

1 Better customer service for sales and support of your customers.
2 Ease of doing business for you and your employees.
3 Increased productivity-making your phones true productivity enablers.
4 Cost savings.
5 Cool capabilities, like knowing how many customers called and how many dropped, call recording, listening to your emails over the phone, and many others.
6 Auto attendant to answer your main line and transfer calls without a receptionist.

The heart of your business is your customers. If you don’t connect with them often enough, someone else will. Let Avaya show you how.
 

• Listen to your email!
• 3 digit dial between your multiple office locations.
• Reduce Long Distance Charges between your offices to Zero!
• Record Conference Calls
• Track details of phone costs
• Have an auto
• attendant greeting
• answer all of your calls and route them automatically to the correct person or department.

Avaya delivers communications solutions that are as unique as your business.

They serve many unique business needs:

• Retail environments
• Law firms
• Doctor and dentist offices
• Auto dealers
• Salons
• Travel agents
• Advertising agencies
• Finance and accounting firms

With Avaya, many diverse industries can benefit from the kinds of capabilities made available through their communications software solutions and those of their partners. Whether it’s customer management, accounting, on the road access to information or just being able to see the record of the customer who called in from a “pop up” screen, Avaya has solutions that deliver.

How you use communications makes all the difference. Many of Avaya customers use it to be more competitive. Whether you want your receptionist to see client records as they dial in or you are a retail store owner that needs to have incoming callers in a queue while on hold, communications can truly make a difference in your customers’ experiences. Lawyers, for example, need access to information while on the road and brokers and sales people need to be able to connect to clients when they call in - no matter where they are.

This is what Avaya does. And at the heart of your business is where Avaya wants to be.

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